What This Workflow Does
This workflow sends a personalized SMS automatically when someone submits a webinar sign-up form in Mautic.
It stops manual work by sending SMS confirmations through Twilio right after form submission.
This helps users get timely reminders, improving webinar attendance.
Tools and Services Used
- Mautic: Captures webinar sign-ups via form submissions.
- Twilio: Sends SMS text messages to participants.
- n8n: Automation platform connecting Mautic and Twilio.
Inputs, Processing, and Outputs
Inputs
- Mautic form submissions that include at least phone number and first name fields.
Processing Steps
- Mautic Trigger node listens for form submit events.
- Extract phone number and first name from form submission data.
- Twilio node sends SMS using the extracted data with a personalized message.
Output
- Personalized SMS text sent to the phone number provided in the form.
Who Should Use This Workflow
This workflow is for people running webinars or events who want to send SMS confirmations automatically.
It suits any user who wants to reduce manual SMS sends and improve attendee communication.
Beginner Step-by-Step: How to Use This Workflow in n8n
Import Workflow
- Download the workflow file using the Download button on this page.
- Open your n8n editor and choose “Import from File”.
- Select the downloaded file to load the workflow.
Configure Credentials
- Add Mautic API credentials and Twilio API Key in n8n’s credentials manager.
- Check if phone number fields and form IDs in the workflow match your Mautic form setup.
- Enter your Twilio phone number in the Twilio node settings.
Test Workflow
- Submit a test entry in your Mautic form with phone number and first name.
- Confirm you receive the SMS on your phone.
Activate Workflow
- Turn on the workflow by toggling the “Active” switch in n8n.
- Now the workflow runs automatically when users submit the form.
Common Issues and Fixes
- SMS not sending: Check phone numbers are in E.164 format including “+” and country code.
- Wrong or missing form data: Verify Mautic form field names and API access are correct.
- Webhook not triggering: Ensure webhook URL from Mautic Trigger node is added to Mautic webhook settings.
Customization Ideas
- Change the SMS text in the Twilio node message to fit different webinars.
- Add extra form fields like email or company name to the SMS message.
- Use multiple Twilio nodes with conditional checks to send messages in different languages.
Summary
✓ Automatically sends SMS confirmations using form data from Mautic.
✓ Saves time by replacing manual SMS sending tasks.
✓ Ensures attendees get timely reminders, improving webinar attendance.
✓ Easy to import and run in n8n after configuring credentials and testing.
Additional Notes
If using self-host n8n or running n8n on a server, add the workflow and monitor logs for errors.
Keep API credentials safe and refresh tokens if needed to prevent failures.