1. Opening Problem Statement
Meet Sarah, a marketing coordinator inundated daily with a barrage of emails. These emails range from potential partnerships, customer inquiries, to routine notifications. Sarah spends nearly two hours every day manually sorting her Gmail inbox, trying to keep track of what requires her attention and what can be archived. The manual labeling process is prone to errors, sometimes causing important emails to be overlooked and delaying critical responses. This inefficiency not only wastes her valuable time but also risks her team’s responsiveness and professionalism.
Sarah urgently needs an automated way to label incoming Gmail messages according to their content so she can quickly prioritize and respond to emails without missing any important ones.
2. What This Automation Does ⚙️
This custom n8n workflow delivers a powerful solution by automatically assigning relevant Gmail labels to incoming emails based on their content using AI classification. When this automation runs, here is what happens:
- It detects new incoming emails in Gmail in real-time with an efficient polling trigger.
- It retrieves the full content of each new Gmail message.
- It sends the email content through an AI model to analyze and predict the appropriate labels such as “Partnership,” “Inquiry,” or “Notification.”
- It merges AI-assigned labels with your existing Gmail labels to ensure consistency and completeness.
- It applies the combined labels directly to the corresponding Gmail message, organizing your inbox instantly.
- It eliminates repetitive manual sorting, saving Sarah approximately two hours daily and reducing missed important emails.
3. Prerequisites ⚙️
- 🔐 Gmail account with OAuth credentials configured in n8n (to access Gmail messages and labels)
- 🔐 OpenAI API key for AI-powered email content classification
- 🔑 Access to an n8n environment to build and execute the workflow (self-hosted or cloud)
- ⌛ A Gmail inbox with pre-created labels matching your categorization needs (e.g., Partnership, Inquiry, Notification)
4. Step-by-Step Guide to Build This Workflow
Step 1: Set Up Gmail Trigger Node
Navigate to n8n and add the Gmail Trigger node. Configure it as follows:
- Polling Interval: Set to “Every Minute” to check for new emails frequently.
- Filters: Leave empty or set specific filters to limit which emails trigger the workflow.
- Credentials: Select your Gmail OAuth2 credentials.
You should see that this node activates whenever a new email arrives.
Common mistake: Forgetting to set or authenticate Gmail OAuth2 credentials will cause the trigger not to work.
Step 2: Retrieve Full Email Content
Add the Gmail node configured to the get operation to fetch the entire message body. Use the dynamic {{$json.id}} from the trigger as the messageId.
Output here is the full email content required for AI analysis.
Common mistake: Using a static message ID instead of dynamic referencing will not fetch the current email.
Step 3: Pass Email Content to AI for Label Assignment
Insert the Assign labels for message node, which is an AI-powered node based on LangChain. Configure the prompt with instructions like:
Your task is to categorize the message according to the following labels.
Partnership - email about sponsored content, cooperation etc.
Inquiry - email about products, services.
Notification - email that doesn't require response.
One email can have more than one label. Return only label names in JSON format, nothing else. Do not make things up.Ensure the prompt dynamically receives the text content from the Gmail node.
Expected Result: AI returns JSON arrays of label names suitable for the email content.
Step 4: Parse AI Output
Use the JSON Parser node to validate and extract the AI’s response. Define the JSON schema with labels array containing allowed values:
{
"type": "object",
"properties": {
"labels": {
"type": "array",
"items": {
"type": "string",
"enum": ["Inquiry", "Partnership", "Notification"]
}
}
},
"required": ["labels"]
}This step ensures only valid labels pass through to the next step.
Step 5: Prepare Label Values for Processing
Add the Set node to create an array field called labels using the parsed AI output.
Expected Outcome: The labels field is ready for merging with Gmail’s existing labels.
Step 6: Fetch All Gmail Labels
Add the Get all labels Gmail node to retrieve the complete list of your Gmail labels with their IDs.
This node is critical to map AI label names to actual Gmail label IDs.
Step 7: Split AI-Assigned Labels into Individual Items
Use the Split out assigned labels node (SplitOut) to turn the array of AI labels into separate data items for comparison.
Step 8: Merge AI Labels with Gmail Labels
Add the Merge corresponding labels node. Configure it in combine mode, merging by the label name fields from Gmail and AI outputs.
Step 9: Aggregate Label IDs for Application
Use the Aggregate label IDs node to gather all merged label id fields into a single array label_ids, which will be passed to Gmail for labeling.
Step 10: Add Labels to Gmail Message
Add the Add labels to message Gmail node. Pass the aggregated label_ids and the initial email messageId from the trigger to this node.
This applies the labels directly, completing your automation.
5. Customizations ✏️
- Customize Label Names: Modify the system prompt in the AI label assignment node to add or remove labels as per your needs. Also, ensure the JSON schema in the JSON Parser node matches these changes.
- Adjust Polling Frequency: Set the Gmail Trigger node polling time to a longer or shorter interval depending on your inbox activity to balance real-time response with API usage.
- Add Email Filters: In the Gmail Trigger, use filters such as sender or subject to target specific types of emails for labeling to reduce unnecessary processing.
- Extend to More Labels: Add more labels in Gmail and update the AI prompt and schema accordingly for broader email categorization.
6. Troubleshooting 🔧
- Problem: “Permission denied or authentication failed” in Gmail nodes.
Cause: Invalid or expired OAuth2 Gmail credentials.
Solution: Re-authenticate your Gmail OAuth2 credentials in n8n under credential settings and retry. - Problem: AI node returns unexpected or no labels.
Cause: Incorrect prompt formatting or message content missing.
Solution: Review prompt structure, ensuring it matches the provided example, and confirm email content is correctly passed. - Problem: Labels not applied to Gmail messages.
Cause: Mismatch in label names or IDs.
Solution: Verify label names exist in Gmail, check the merge node settings, ensure label IDs are correct.
7. Pre-Production Checklist ✅
- Verify OAuth credentials for Gmail and OpenAI are active and correct.
- Test with sample emails covering each label category.
- Ensure Gmail labels “Partnership”, “Inquiry”, and “Notification” exist exactly as spelled in Gmail and the AI prompt.
- Check that the polling interval is set appropriately for your email volume.
- Run the workflow manually with test emails to confirm labeling accuracy.
- Back up workflow configurations and credentials before full deployment.
8. Deployment Guide
Activate the Gmail Trigger node to start listening for new messages. Keep the polling interval reasonable to avoid API rate limits. Monitor workflow executions via the n8n UI to check for errors or failures. Adjust settings if you notice labeling inconsistencies or lag.
9. FAQs
- Can I use AI other than OpenAI? Yes, as long as the AI node supports language models compatible with your prompt requirements.
- Will this workflow consume many API calls? Gmail API usage depends on polling frequency; optimize the polling to reduce costs. OpenAI usage depends on the model and text length.
- Is my email content secure? Yes, data is processed securely within your n8n environment and by the AI provider; ensure you comply with privacy policies.
- Can this handle large volumes of email? It is scalable but depends on your n8n hosting environment resources and API quotas.
10. Conclusion
By following this detailed guide, you have successfully automated the categorization and labeling of your Gmail messages using n8n combined with AI classification. This workflow helps Sarah save nearly two hours per day on manual email sorting, reducing human errors and ensuring timely responses to important emails.
Next, consider expanding this automation by integrating Slack notifications for urgent emails or syncing labeled emails to a Google Sheet for reporting. This practical use of AI with n8n significantly elevates your email productivity.
Don’t hesitate to explore further customizations to fine-tune the labels and triggers suitable for your unique inbox requirements.